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'Bricks/Mortar' Shop
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TERMS & CONDITIONS
Please read our Terms and Conditions of Sale prior to purchasing goods:

All products and services are subject to availability and may be withdrawn at any time. We will endeavour to keep you fully updated with new products. If your order cannot be fulfilled we will notify you with an option of waiting for the product to become available or to cancel the item from your order.
 
DATA PROTECTION & PRIVACY POLICY
We are committed to protecting your privacy and will only use the information we collect about you lawfully in accordance with the Data Protection Act 1998. We request your name and address to enable us to provide you with an efficient after-sales service but we WILL NOT pass your name and address to ANY third parties.
You may request to be added, via the Newsletter 'sign up' option, to an e-mailing list to be notified of new products and special offers. We will give you the chance of refusing any marketing email from us.
 
We only hold your name, address, phone/fax number and email address.  To contact us about privacy matters please email to: candyboxcrafts.co.uk@gmail.com
 
SATISFACTION GUARANTEED
If you are not entirely satisfied with your purchase, you can return it within 7 days of the despatch date with your receipt, providing the goods are not damaged, you will receive a full refund. We will not be held liable for the return shipping costs.
 
NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS (Your statutory rights are not affected).
 
ALL RIGHTS RESERVED
Any use of products or materials belonging to Candy Box Crafts including reproduction of any portion of our Website or catalogue, modification, distribution, or re-publication, are strictly prohibited without the prior written permission of Candy Box Crafts.
 
CONDITIONS OF WEBSITE AND CATALOGUE USE
Copyright All Web site design, Catalogues, text, graphics and products, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on our Web site are copyright Candy Box Crafts and its affiliates or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication without the prior written permission of Candy Box Crafts is strictly prohibited.
 
CUSTOMER SERVICES AND SUPPORT
If you have any further queries, please contact us at candyboxcrafts.co.uk@gmail.com
Alternatively, call us on +44 (0)1386 424381 mob: +44 (0) 7803 364243  Monday-Friday  9am-5pm GMT. 
We will endeavour to respond to all complaints within 5 working days.
  
REFUSAL OF TRANSACTION
We reserve the right to withdraw any products from sale at anytime and/or remove or edit any materials or content on our website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product whether or not that product has been sold; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
 
DISCLAIMER
To the fullest extent permitted at law, Candy Box Crafts is providing our website and catalogue and its contents on an "as is" basis and makes no representations or warranties of any kind, express or implied, with respect to the information, content, materials or products included, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Candy Box Crafts does not represent or warrant that the information accessible via our web site and catalogue is accurate, complete or current.
 
Price and availability information is subject to change without notice.
 
Except as specifically stated above, to the fullest extent permitted at law, neither Candy Box Crafts nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of our Web site and catalogue or the information, content, materials or products included. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.